In Week 5, I worked with Dr. Ibraimova to further understand the data for the net promoter score I calculated for a Cisco product. I have been extensively working in Tableau – a program that allows me to plot my data for the analysis in the Net Promoter Score. I will continue to plot different data points to understand what are the most critical or influential data points that affect the net promoter score the most.
Currently, I am working with various categories (company country, tech area, sales segment, Job title, etc.). In week 6, I will compress the comments I have received by companies.