Week 5 – Understanding the NPS data

Mar 24, 2019

Hi all,

In Week 5, I worked with Dr. Ibraimova to further understand the data for the net promoter score I calculated for a Cisco product. I have been extensively working in Tableau – a program that allows me to plot my data for the analysis in the Net Promoter Score. I will continue to plot different data points to understand what are the most critical or influential data points that affect the net promoter score the most.

Currently, I am working with various categories (company country, tech area, sales segment, Job title, etc.). In week 6, I will compress the comments I have received by companies.

 

Thanks,

Shreyas

 

2 Replies to “Week 5 – Understanding the NPS data”

  1. Rohit P. says:

    Great to see you using Tableau in analyzing net promoter scoring. Ties in similar to my senior project with network effects as well.

  2. Partha V. says:

    Your project is interesting and it’s awesome that it impacts so many fields. Excited to see more!

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